No. If you buy a mask in our store you will get a PDF with the instructions and templates needed to assemble and customize it to your liking. That’s why we don’t ask for your full address, we don’t do any kind of shipping.

Once the payment is done, you can access the corresponding downloadable file in the DOWNLOADS section under MY ACCOUNT.

Save the PDF file in a folder that you have created on your computer, open it, print it and follow the instructions to assemble and customize your own mask. It’s a piece of cake!

All of our masks have been designed so that any average adult can wear them. Hekreates has assembled each design and has verified the size. If you are not sure, or if you would like to assemble the mask for a child, you can use the three rules below to make sure the mask is the correct size:

• 61 cm (Circumference of the head with reference of our designs) = 100%  (Print scale – For average adult)
• Your cm (Circumference of your head/ child’s head) = X% (Print scale – Adapted)
• So: X% print scale = (Your head circumference in centimetres * 100) / 61.
• Enter that % in the printing settings.

If you want to print the designs in a scale higher than 120%, we recommend to do it on a paper or cardboard A3 size, since in A4 size or US letter size some parts of the pieces may be cut.

Graphic description of how the circumference of the head should be measured.

• To PRINT, you will need a printer with black ink and A4 or US card, with a minimum weight of 150 grams.
• To CUT, a pair of scissors or a cutter will be your best allies.
• To FOLD, A ruler, a set square or carpenter’s square will do the job, as long as it is not too thick.
• To PASTE, use a glue stick, i.e. Pritt, for this step.
• To CUSTOMIZE, the colored sprays or the acrylic paint will give life to your creations. You can also cut some stockings and stick them inside the mask covering some holes, such as the eyes, nose or mouth, so that the inside of the mask is hidden.

Are you missing any of these materials? Visit our Materials section where you will find our selection of recommended products from Amazon so you can get started as soon as possible!

In some cases, for aesthetic reasons, we don’t want to show the eyes to make the mask look better, and we do it with one of the following methods:
a) We cover them by cutting out black socks, and we stick them inside the mask, stretched out enough so that you can see through them.
b) We cover them with Photoshop.

Our masks tend to be quite tight, although some of them are more spacious than others, the generic response is NO. There are many factors that might affect, such as the size and shape of your head, the size and shape of your glasses or the design of the mask. We recommend you use contact lenses.

If the product you have purchased is not free, once you have downloaded its linked digital file, the Tree-Nation platform will send you, in the next 10 days, an email with the information related to the tree that has been planted thanks to your purchase in Our forest.

Occasionally, after we have recorded the tutorial and taken the pictures, we realize that we can still make small changes to improve your experience with mask assembling. They are usually insignificant variations (like changing one of the external folds from one piece to another or erasing a discontinuous line from a fold because it is not necessary), so you can continue assembling the mask without problems.

The easiest way to open and print the templates of the masks is using Adobe Acrobat Reader DC, a free PDF reader that you can download from here: get.adobe.com/reader/

Check that you have the latest version of Adobe Acrobat Reader DC and that the drivers for your printer are installed. Download, save and print the PDF from your computer instead of directly from the browser.

When you click Print, in the Print Settings, do not modify the dimensions of the PDF to fit the entire page. Make sure the scale is 100%.

Our designs are protected by copyright and are intended for personal use only. If you have a future project and you want to use our masks, you must have our consent. Please get in touch with us, we would love to hear all about it! hekreations.com/contact

Generally, the image rights of videogame / series / movies / books characters are subject to international copyright, so creating and selling masks based on them would require the license of the design owners. Unfortunately, we do not have those licenses, but we have other designs that you can download for free in our store, under the section free masks.

Yes, we are always open to working on ambitious projects where we can develop our creativity. If you would like to count on us, do not hesitate to contact us (by mail to [email protected] or through our contact form), and we will provide you a budget adjusted to your conditions and/or requirements.